Shipping & Payment Info

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Processing Orders to Shipping

The orders placed and packaged by 4 pm of the retail store local time will be processed for shipping the same day. The orders places and packaged after that time will be processed for shipping the next business day.

Delivery rates are noted for informational purposes only. The rates are provided by our subcontractors. We do not guarantee the validity of the rates at the date you complete the purchase. The actual delivery cost will be calculated at the checkout prior to completing the order. We do our best to keep the information on this page as accurate as possible, but occasionally the list of the carriers may be inaccurate. In this case, please contact us by any available means to inform us about the inaccuracy and we will take necessary measures to correct the information.

Keeping your online payments secure is our number one priority. That means you might need to verify your card payment with 3D Secure to complete your transaction. Contact your bank to learn more about 3D Secure authentication. The Butler's Pantry guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information.

If your card transaction is approved, the amount will be reserved immediately and an order confirmation will be sent to your email address. Your card will not be charged until we start processing your order. If your card transaction isn't approved, your order will be canceled. Please contact your bank or card provider if you have any questions about this.

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